Mentions légales

📦 Shipping Policy

Processing Time

All orders are processed within 1–3 business days. Once your order is prepared and packaged, you will receive a confirmation email with your tracking number.

Shipping Times

Delivery times vary depending on your location and the shipping method selected at checkout:

• France & Europe: 3–7 business days

• United Kingdom: 4–8 business days

• United States & Canada: 5–10 business days

• International: 7–15 business days

Please note that shipping times may be affected by holidays, customs delays, or high‑volume periods.

Shipping Rates

Shipping fees are calculated at checkout based on your location and the weight of your order. Free shipping may be available during special promotions.

Order Tracking

Once your order has shipped, you will receive a tracking number by email. Tracking updates may take 24–48 hours to appear.

Customs & Import Fees

International orders may be subject to customs duties or taxes. These fees are the responsibility of the customer and vary by country.

Lost or Delayed Packages

If your package is delayed or appears lost, please contact us at your support email. We will assist you in locating your shipment or filing a claim with the carrier.

Incorrect Address

Please ensure your shipping address is correct. We are not responsible for orders shipped to an incorrect address provided by the customer.

Delivery Issues

If your package is marked as delivered but you did not receive it, please check with neighbors or your local post office. If the issue persists, contact us f